Bernie Sloan hat einen Digital Reference Primer erstellt: This resource is intended to provide a basic, general introduction to digital reference services. I define digital reference services as the provision of reference services, involving collaboration between library user and librarian, in a computer-based medium. These services can utilize various media, including e-mail, Web forms, chat, video, Web customer call center software, Voice over Internet Protocol (VoIP), etc.
Digital Reference Primer
Bernie Sloan hat einen Digital Reference Primer erstellt: This resource is intended to provide a basic, general introduction to digital reference services. I define digital reference services as the provision of reference services, involving collaboration between library user and librarian, in a computer-based medium. These services can utilize various media, including e-mail, Web forms, chat, … „Digital Reference Primer“ weiterlesen